Frequently Asked Questions

Can I order if I live outside the United States?

At this time, Life and Lair ships within the US only (including HI, AK and PR).

Does the holder come with a gift card?

No, your purchase is for the gift holder only. You will need to supply your own physical gift card.

When will I get my order?

Standard processing time is 3-5 business days before shipment. During holidays, processing times may be longer.

My processing times are always built into the delivery date estimates you receive during checkout. Please refer to these estimates when timing the delivery of your order.

Please note that delivery dates are estimates only and may be subject to carrier delays, especially during holidays and in the event of natural disasters.

For my entire shipping policy, click here.

Do you accept returns?

I offer a 30-day return policy on non-personalized/customized items, which means you have 30 days after receiving your item to request a return.

Note: You will be responsible for the return shipping cost on returned products. I cannot refund your original or return shipping costs.

Personalized and/or customized items are not eligible for returns.

To view my entire return policy, click here.

Do you sell digital files?

No, Life and Lair does not sell digital files.